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Go to the shopPrivacy policy
WHAT INFORMATION WE COLLECT
When registering to use this website, the Customer will be asked to create a password. The Customer must keep it strictly confidential, not disclosing or sharing it with third parties. The Customer is fully and solely responsible for the use of their password, as well as for any orders placed with it, even without their knowledge.
When browsing our website, you are also given the option to subscribe to our newsletter, for which we collect some of your Personal Data, such as name and email, which will be processed to send information about the brand, namely: institutional and marketing communications, news, exclusive campaigns, event invitations, etc.
For Users who make online purchases, we collect the necessary details to carry out the entire online transaction and for future communications to ensure the best customer service, such as full name, email, tax number, and phone contact.
We also collect information resulting from your use of our website, or from the communications we send you, allowing us to highlight articles or services that may be of interest to users and to monitor the site’s performance — such as which pages are most popular, the most effective navigation paths, or to determine why some pages may generate error messages. These processes are used only for statistical creation and analysis purposes, never collecting personal information.
USE AND PURPOSES OF PERSONAL DATA PROCESSING
Molde Ceramics uses Personal Data for the following purposes:
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Managing contacts with the User;
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Billing and collection from the User;
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Registering the User on the Molde Ceramics website;
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Allowing access to restricted areas of the Molde Ceramics website, according to previously established terms;
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Ensuring the website meets the User’s needs, through the development and publication of content tailored to the User’s interests and requests, improving search capabilities and platform functionalities, and obtaining associated or statistical information regarding the User’s profile type (consumer profile analysis).
We may use the data to carry out studies that help us improve the service we provide to our customers.
Molde Ceramics may also send you communications about brand news and events. At any time, you may opt out of receiving our communications. To do so, simply send your request to geral@molde.pt.
WHO WE SHARE YOUR DATA WITH
We share your Personal Data only with related companies and services.
The User’s Data collected by Molde Ceramics is only shared with third parties when such sharing is necessary for the execution of a contract established between the User and Molde Ceramics, or for pre-contractual procedures at the User’s request, namely for order delivery.
DATA CONTROLLER
The Data Controller is Molde Ceramics, headquartered at Rua Inácio Perdigão 10 - Zona Industrial, 2500-755 Caldas da Rainha, which provides the service and, in this context, decides which Data is collected, the means of processing it, and for what purposes it is used. You can contact us at geral@molde.pt.
The Data Protection Officer is the entity responsible for implementing and overseeing this Privacy Policy, as well as defining clear rules for the processing of Personal Data, ensuring that all those who entrust Molde Ceramics with their Personal Data are aware of how the data is handled and what rights they have in this regard.
YOUR RIGHTS
Molde Ceramics informs you that Users have the right to access their Personal Data, as well as to its rectification, deletion, and portability. You also have the right to restrict its processing, as well as to object to it.
6. HOW TO EXERCISE THEM
If you do not agree with the terms under which your Personal Data is being processed, you may exercise the rights listed in the previous section by contacting the Data Controller mentioned above. You may also file a complaint with the National Supervisory Authority – CNPD.
7. INFORMATION SECURITY
We work with a strong focus on the security of your data, adopting appropriate technical and organizational security measures to protect our Users against unauthorized access, alteration, or destruction of data, or unauthorized disclosure of information in our possession.
